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THE A - B- C - GUIDE TO BOOKINGS

Thank you for your interests. We are pleased to offer you the fast and easy A - B - C guide to bookings at eHOTELBOOKING.com

(A.) Booking / Reservation

Once you have decided on your hotel/resort and services required please :
 
  • Complete the Booking/Reservation form provided and send it to reservation@ehotelbooking.com.
  • Make sure you send us your e-mail address. You will get a reply within 24 hours.
  • We would like to advise you to use the name as appeared is your passport to avoid possible complications.

(B.) Payment

There are 2 payment systems :

(1.) Payment on arrival or upon departure by cash or credit card.

(Applicable for Roomx hotel and resort bookings only)
  • You may pay directly to hotels on checking in or upon check out.
  • A deposit may be required during the high or peak season. Deposits are refundable only if you cancel your booking before the specified deadlines.
  • Major credit cards such as Visa, Mastercard, JCB, SCB and Amex are acceptable.
  • Advance payment are usually not required unless specified. Refunds are applicable only if you cancel your booking before the specified deadlines.
(2.) Prepayment upon booking
 
  • Prepayment is neccessary and can be made by :
    (a). Credit card Payment

    Payment by credit card can be made either by :


    ( i ) Secure credit card on-line payment system :
     
  • eHOTELBOOKING 's on-line payment system  is absolutely safe and is guaranteed by the Siam Commercial Bank using the Secure Socket Layer (SSL) protocol.
  • All credit card information are transmitted to the bank's data transmission system and confidentiality is guaranteed by the Siam Commercial Bank.
  • eHOTELBOOKING will not record any credit card data. Hence, guaranteeing no misuse of your credit card.
  • Only Visa, Mastercard, JCB and SCB credit cards are acceptable through this system.

  • ( ii ) Credit Card Payment Form :
     
  • Payment by credit card payment form  is also acceptable.
  • Please complete the form, print it and sign on the space provided.
  • Please fax the completed form to us at (66 2) 325 0926.
  • Besides Visa, Mastercard, JCB and SCB credit cards, Amex is also acceptable using this form.

  • (b). Telegraphic Transfer to :

           Account Name       : eINTERNETWORK CO., Ltd.
           Bank                        : Thai Farmers Bank Company Limited.
           Branch                     : Langsuan Road.
           Savings Account    : 082 -2-53164-4

            Swift Address No. TFBSTHBK
            Attn : Sukhumvit International Trade Center
            Tel : 662-2610133 Ext 708-710


    Hotel Voucher
     
  • As soon as payment is received a Hotel Voucher will be sent to you by e-mail.
  • It is advisable but not compulsory to print out the Hotel Voucher for verification on check-in.
  • We would like to advise that the name on the voucher should be the same as appeared in your passport which is needed for check-in.

  • Contact us
    In case of difficulties you may speak to us by phone at (66 2) 751 5266-8,
    325 0927-8. Please ask for Polly.
 
C. Cancellation & Changes in Bookings

Cancellation of bookings must be sent by fax only to (66 2) 325 0926. Changes in bookings must be sent by e-mail to reservation@ehotelbooking.com or by fax to (66 2) 325 0926. Please never send cancellation or booking changes instructions to hotels.

eHOTELBOOKING.com
will confirm your cancellation or booking changes by e-mail once the process is completed.

DEADLINES, CHARGES, TERMS &
CONDITIONS FOR CANCELLATION & CHANGES IN BOOKING
(excluding Sat & Sun and Public Holidays)
  • 30 working days in advance refundable excluding 5.7% administration service fee.
  • 15 working days in advance : 50% Non-refundable and non - transferable.
  • 7 working days in advance : 100% Non-refundable and non - transferable.


    **Remark : The policy can be changed without notice.


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eHOTELBOOKING.COM
Thailand Hotels & Resorts Online Reservation Services
Bangkok Office : Tel. (66) 2751 5266 to 8 (66) 2325 0927 to 8 Fax. (66) 2325 0926
Open daily : (Mon-Fri) 9.00 am. - 6.00 pm. & (Sat) 9.00 am. - 1.00 pm.
Hotline : (66) 8 1850 3416, (66) 8 3989 6450, (66) 8 3989 6455
Email : info@ehotelbooking.com Attn : Ms. Polly
Copyright by eINTERNETWORK COMPANY LIMITED
All rights reserved
TAT TRAVEL LICENSE No. 11/02161